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Daily news from the Canaries and the islands
   Daily news from the Canaries and the islands' biggest English language newspaper on-line

BBC programme
Secret Tourist reveals…
Early programmes in the BBC’s Secret Tourist series have included references to some less palatable aspects of holidays in the Canaries.


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30.08.2010 - Undercover teams from the programme have already looked at allegations that holidaymakers are being ripped off by unscrupulous doctors in Tenerife, some of whom prescribe unnecessary courses of treatment and even hospitalisation for minor ailments to cash in on the visit by the tourist.  Reporter Carole Machin took an expert medical advisor along with her to Tenerife to check the diagnosis given for symptoms of mild ailments described to a resort doctor and found in some cases that the treatment was far in excess of what was required.  “We spoke to a guy who'd had an ear infection while on holiday.  He went to the doctor, as you would, and he asked him to come in every day for six days, morning and night, to have five injections – 10 a day, so 60 in total – and he ended up with a bill of nearly £5,000,” Carole explained, adding that the best policy for people who fall ill was to locate a reputable doctor through a tour rep.
Over in Lanzarote, the investigation centred on sub-standard hotel pools and in this case Machin and her undercover film crew took along pool safety expert Douglas Cameron to inspect the standards and facilities at over 20 hotels.  They found 11 to be substandard, with filters failing to keep the pools clean, leading to ‘scrapeable’ scum and bacteria along the pool edges.  More worryingly, says Machin, around half of hotel pools were in breach of lifeguard regulations, with attendants caring little about the safety of the users.  One lifeguard was filmed reading his magazine throughout his time on duty, from a seat which had a clear view only of the pool bar and terrace but not the pool itself.  According to Secret Tourist, the Canarian authorities denied that supervision rules were being consistently broken and emphasised that they had carried out checks on over 1,000 hotels in the islands in 2009.



Gallery: Secret Tourist reveals…
 
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