Daily news from the Canaries and the islands' biggest English language newspaper on-line
    
Daily news from the Canaries and the islands
   Daily news from the Canaries and the islands' biggest English language newspaper on-line

Cabildo in South Tenerife
How can I help you?
The Tenerife Cabildo has just opened a very user-friendly public office in El Verodal building in the centre of Los Cristianos.


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27.01.2012 - This new office does much more than replace the previous Cabildo office in the Valdés Centro, and is very much a one-stop shop for tourists as well as residents who have Cabildo related business or questions about a vast number of related subjects that the office can handle. Louisa told us that the top three public queries are currently about eligibility for the senior citizen bus pass and that for disabled people (Bonotitsa), the renewal of public and private transport licences, information about scholarships, grants, summer activities for children, and in tourism, procedures relating to inspection books and complaint forms and information boards and claims in tourist establishments.
The office is open on Mondays, Wednesdays and Fridays from 8am to 2pm, and on Tuesdays and Thursdays from 8am to 6pm, and is very much a drop-in centre, no appointment needed.

At the opening of the offices Cabildo councillor Magaliz López Garcia, spoke of the high number of people who used the 24 hour telephone line last year (over 70,000) and the development, in this office, of the telematic service on offer.  For instance people searching for information can drop into the office where they will be given a password to use the on-site public computer, to make reservations, etc.  Cabildo president Ricardo Melchior welcomed the initiative as part of the Cabildo’s ongoing commitment to provide a service for all the citizens of Tenerife and made special mention of those many residents, particularly in the South of Tenerife, who don’t speak Spanish but still have the need of Cabildo information and services. Servicing that need, the offices have a full time multi-lingual officer, Alejandro Alonso, who speaks excellent English and some German.  Magaliz added that information and assistance in English was also available on the 24 hour telephone line, 901 501 901.

It’s nice to know that in today’s busy world where the emphasis seems to be on depersonalising services and information, with the only form of contact via a website or email message the human touch is still considered important by some, and with this new office it is very much to the fore. 


 



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