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Línea Directa
A company designed to assist your needs
Línea Directa is aware of the difficulties that a foreigner can experience when residing in Spain, such as, little or no knowledge of the language, Spanish legisla­tion, legal requirements and procedures.


Línea Directa is based on a direct service without a middleman
Línea Directa is based on a direct service without a middleman

line
aqua club termal
Tenerife
Thermal SPA, Aqua Sport
25.01.2010 - For this reason, Línea Directa seeks to ensure that matters related to car insur­ance are made easier, partic­ularly during the handling of an insurance claim.

As Línea Directa is based on a direct service without a middleman (intermediary), it is able to learn and under­stand first-hand about their customers’ problems and concerns and offer practi­cal solutions to help address their customers’ require­ments.

Thanks to the excellent service provided by Línea Directa, their customers can proceed to report an ac­cident in a direct and sim­ple manner, in English or German, and have at their disposal a breakdown vehi­cle (tow truck), usually with­in one hour of the accident occurring.

Other interesting advan­tages that Línea Directa can provide to their clients, include:

•  Assistance to drivers un­der the age of 26. This gives free assistance for those driv­ers under 26 years old, who have consumed alcohol, or find themselves indisposed to drive. It allows for their vehicle to be towed back to the driver’s house and a taxi provided for the driver back to his or her place of resi­dence, at no additional cost.

This service is provided as long as the pick-up area and the driver’s place of residence is located within a distance of 25 kilometres, and operates from midnight to 7.00 am, seven days a week.

• Integrated Medical Treatment: Towards the end of 2004 Línea Directa launched the Integrated Medical Treatment for all policyholders. Working through a network of pri­vate medical practices, it guarantees that customers who have experienced per­sonal injuries during a car accident, are offered a com­plete medical check-up.

This is a totally free service and at the disposal of both the driver of the insured ve­hicle and any passengers in­side the vehicle at the time of the accident, irrespective of whether the driver is the innocent or responsible par­ty in the accident.

For more information on these services and in­surance, phone Línea Directa on 902 123 104.



This article appears in the print edition 608 of Island Connections



Gallery: A company designed to assist your needs
Línea Directa is based on a direct service without a middleman 
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